FAQ
General
Yes, every pair of Renasci shoes is meticulously handcrafted by skilled artisans, where traditional craftsmanship meets modern design. Crafted by ten different artisans, our commitment to artisanal techniques ensures the highest quality and attention to detail. Due to this handcrafted process, subtle variations and natural imperfections may be present, showcasing each pair’s unique character and bespoke beauty. These distinctions enhance the shoes, affirming that no two pairs are exactly alike, making every purchase a truly personal experience
Renasci crafts its exquisite footwear using premium quality, ethically sourced leather, ensuring durability, comfort, and timeless elegance in every pair.
To find your perfect fit, refer to our comprehensive sizing guide available on each product page. Our sizing charts are designed to assist you in selecting the ideal size based on your foot measurements.
Preserve the beauty and quality of your Renasci leather footwear with proper care. Follow our care instructions, including gentle cleaning, conditioning, and storage tips, to maintain the suppleness and luster of your shoes for years to come.
Absolutely! Give the gift of luxury and style with a Renasci gift card. Available in various denominations, our gift cards are the perfect choice for any occasion. Treat your loved ones to the exquisite craftsmanship and timeless elegance of Renasci footwear.
Our dedicated customer support team is here to assist you with any questions or concerns. Contact us via email at info@renascishoes.com. We strive to provide prompt and personalized assistance to ensure your shopping experience with Renasci is exceptional.
Shipping & Delivery
At Renasci, we understand the importance of a perfect fit. If you're not completely satisfied with your purchase, we offer hassle-free returns and exchanges within 14 days of receipt. Learn more about our returns and exchanges process on our Returns Policy page.
At this time we only ship within the United States.
Domestic shipping can take up to 5 business days.
Shipping rates can vary depending on your region and speed and are calculated at checkout.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a week after the purchase is made.
How much can I get refunded?
A: In the case when the product and packaging are unopened, unused and undamaged, you are eligible for a full refund.
In the case when the packaging has been opened and the product has been used, you may be eligible for a partial refund.
In the case when a product has been damaged, you are not eligible for a refund.
Please check our Terms of Service to see if you're eligible for a refund.